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Spoiled Brats Inc
Spoiled Brats Inc
(212) 459-1615
340 W 49th St Frnt 2
New York NY 10019
New York NY 10019
67% mojo
based on 14 reviews
Summary
Overall
Value
Service
Quality
Distribution
5
(8)
4
(4)
3
(0)
2
(0)
1
(2)
Monthly Average
No Data Available
14 Reviews
Featured Positive Review
Featured Negative Review
Citysearch User
Citysearch User
1/4/09
One of the best pets stores around by Kristen Y. at InsiderPages
I have been going to Spoiled Brats regularly (at least once a week) for many years. The owners and staff are wonderful, knowledgeable people who are always willing to share. They are very particular about what brands of food they carry, so you can always be sure that your pet is getting something that is good for him/her. The toy selection is great. They have one-of-a-kind items made by local vendors. The selection of dog clothes and carriers is vast. There is also a wonderful cat rescue that operates out of their store, and the cat I adopted from them has brought years of joy to my household. This is truly a neighborhood establishment of the highest calibre.
Read more at newyork.citysearch.com
Read more at newyork.citysearch.com
cheddarico
cheddarico
5/22/07
Worst Customer Service
I try to support "mom-and-pop" stores in the neighborhood, but I will shop at Petco after my last experience here. My dog had an allergic reaction to a crate I bought here and the smirking clerk could care less and gave me a hard time about returning it. I explained my pet was in the hospital as we spoke and he pretty much laughed in my face. I will never go back. Now I have store credit at a place that I will never use. Shame on them.
Read more at newyork.citysearch.com
Read more at newyork.citysearch.com
Reviews
cedmunds1
cedmunds1
First To Review
Citysearch User
Citysearch User
Sunday, January 4, 2009
One of the best pets stores around by Kristen Y. at InsiderPages
I have been going to Spoiled Brats regularly (at least once a week) for many years. The owners and staff are wonderful, knowledgeable people who are always willing to share. They are very particular about what brands of food they carry, so you can always be sure that your pet is getting something that is good for him/her. The toy selection is great. They have one-of-a-kind items made by local vendors. The selection of dog clothes and carriers is vast. There is also a wonderful cat rescue that operates out of their store, and the cat I adopted from them has brought years of joy to my household. This is truly a neighborhood establishment of the highest calibre.
Read more at newyork.citysearch.com
I have been going to Spoiled Brats regularly (at least once a week) for many years. The owners and staff are wonderful, knowledgeable people who are always willing to share. They are very particular about what brands of food they carry, so you can always be sure that your pet is getting something that is good for him/her. The toy selection is great. They have one-of-a-kind items made by local vendors. The selection of dog clothes and carriers is vast. There is also a wonderful cat rescue that operates out of their store, and the cat I adopted from them has brought years of joy to my household. This is truly a neighborhood establishment of the highest calibre.
Read more at newyork.citysearch.com
Recommended: Yes
machochico
machochico
Friday, January 2, 2009
BEST PET STORE IN NYC<<<< SPOILED BRATS
I have been going to spoiled brats since they opened, i am treated like family and am always treated with the utmost kindness and fairness. I have rescued cats from the wonderful magical katherine who is my hero, I have never had problems returning merchandise. Everyone has gone out of their way to get me what i have needed. I will never go to another pet store as long as they are around.. I feel it necessary to support local merchants if we want to keep our neighborhood a neighborhood we can call home. I LOVE MY SPOILED BRATS!!!!!
Read more at newyork.citysearch.com
I have been going to spoiled brats since they opened, i am treated like family and am always treated with the utmost kindness and fairness. I have rescued cats from the wonderful magical katherine who is my hero, I have never had problems returning merchandise. Everyone has gone out of their way to get me what i have needed. I will never go to another pet store as long as they are around.. I feel it necessary to support local merchants if we want to keep our neighborhood a neighborhood we can call home. I LOVE MY SPOILED BRATS!!!!!
Read more at newyork.citysearch.com
Pros: friendly, accomodating
Recommended: Yes
wonderwho
wonderwho
Friday, August 8, 2008
Helpful and knowledgeable
We've been coming to this store for years, and they have always been interested, polite and helpful. The owner that I know isn't named "Eddie", so I'm not sure what the other review is talking about. Spoiled Brats has always taken things back when we need to return or exchange. Much better than going to one of the huge mega-stores for pet supplies--keeps the business in the neighborhood, and they care some great stuff. Occasionally they don't have exactly what I need, but they are willing to help find it if necessary. Their prices are also pretty competitive.
Read more at newyork.citysearch.com
We've been coming to this store for years, and they have always been interested, polite and helpful. The owner that I know isn't named "Eddie", so I'm not sure what the other review is talking about. Spoiled Brats has always taken things back when we need to return or exchange. Much better than going to one of the huge mega-stores for pet supplies--keeps the business in the neighborhood, and they care some great stuff. Occasionally they don't have exactly what I need, but they are willing to help find it if necessary. Their prices are also pretty competitive.
Read more at newyork.citysearch.com
Pros: Good selection of natural foods, kind staff
Cons: Small store, so prices aren't "rock bottom"
Recommended: Yes
crazed
crazed
Wednesday, September 12, 2007
Terrible Service, Extremely Rude Owner
This is the worst pet store with the rudest service I have ever encountered. I just returned from the store after trying to return a retractable leash that broke the 2nd time I used, almost resulting in my dog getting run over by a car. The sales clerk refused to refund my money. I asked to speak to the manager and he called Eddie, the owner, who proceeded to take up my time giving me a lecture explaining that 1- refunds are not his policy 2- this was actually my fault because I should have bought the higher quality leash (though I bought this 'lower quality' one from this same store). I insisted on a refund - I had just bought this thing and I don't see how a store has a right to tell you you can only have your money back by buying something else from them. He called me rude, he called me an as*. It was unbelievable. This is an owner speaking to a long time customer who wanted to return one item which broke within 2 days. I have 5 dogs and spend almost $500/month in his store. I had never returned anything before. My dog was almost lost her life because he sells defective products and, rather than offer an apology and an immediate refund, this owner chose to lecture me, blame me and curse me out. Don't reward merchants like this who treat their customers so rudely.
Read more at newyork.citysearch.com
This is the worst pet store with the rudest service I have ever encountered. I just returned from the store after trying to return a retractable leash that broke the 2nd time I used, almost resulting in my dog getting run over by a car. The sales clerk refused to refund my money. I asked to speak to the manager and he called Eddie, the owner, who proceeded to take up my time giving me a lecture explaining that 1- refunds are not his policy 2- this was actually my fault because I should have bought the higher quality leash (though I bought this 'lower quality' one from this same store). I insisted on a refund - I had just bought this thing and I don't see how a store has a right to tell you you can only have your money back by buying something else from them. He called me rude, he called me an as*. It was unbelievable. This is an owner speaking to a long time customer who wanted to return one item which broke within 2 days. I have 5 dogs and spend almost $500/month in his store. I had never returned anything before. My dog was almost lost her life because he sells defective products and, rather than offer an apology and an immediate refund, this owner chose to lecture me, blame me and curse me out. Don't reward merchants like this who treat their customers so rudely.
Read more at newyork.citysearch.com
Recommended: Yes
cheddarico
cheddarico
Tuesday, May 22, 2007
Worst Customer Service
I try to support "mom-and-pop" stores in the neighborhood, but I will shop at Petco after my last experience here. My dog had an allergic reaction to a crate I bought here and the smirking clerk could care less and gave me a hard time about returning it. I explained my pet was in the hospital as we spoke and he pretty much laughed in my face. I will never go back. Now I have store credit at a place that I will never use. Shame on them.
Read more at newyork.citysearch.com
I try to support "mom-and-pop" stores in the neighborhood, but I will shop at Petco after my last experience here. My dog had an allergic reaction to a crate I bought here and the smirking clerk could care less and gave me a hard time about returning it. I explained my pet was in the hospital as we spoke and he pretty much laughed in my face. I will never go back. Now I have store credit at a place that I will never use. Shame on them.
Read more at newyork.citysearch.com
Recommended: Yes
Business Details on Spoiled Brats Inc
Phone Numbers:
Primary Phone: (212) 459-1615