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Sears Roebuck & Company
Sears Roebuck & Company
(718) 941-4321
2359 Bedford Ave
Brooklyn NY 11226
Brooklyn NY 11226
47% mojo
based on 3 reviews
Summary
Overall
Value
Service
Quality
Distribution
5
(1)
4
(0)
3
(0)
2
(0)
1
(2)
Monthly Average
No Data Available
3 Reviews
Featured Positive Review
Featured Negative Review
cmdobbelaere
cmdobbelaere
3/11/09
I got great service
I don't understand the previous reviews because I found these guys to be really nice and sweet. I approached the store with trepidation because of the review I saw when I was looking up stores online, and only went there because it was the nearest and I had a slow leak in my tire and didn't want to drive to another store. All three counter reps were nice, fast and competent. And I am glad I purchased road insurance on my tires when I bought them so the replacement didn't cost me. It was really appreciated since I was planning on driving home for Christmas and AAA wouldn't come change my tire (it was on ice, big surprise um it was December). My roommate promised to fix it but bailed on me last minute. I ended up trudging through the snow to get fix a flat and hoping to make it to the store, and hoping it wouldn't cost too much or that I wouldn't ruin the rim. A newcomer to Brooklyn (I moved here a year ago), I experienced the worst of attitudes that day and expected all sorts of drama when I went into the store but like I said they ended up being really nice.
Read more at brooklyn.citysearch.com
Read more at brooklyn.citysearch.com
taz1976
taz1976
6/15/05
Poor Customer Service
This location has terrible customer service. It takes forever to reach a cust svc rep, and the front end has no idea what is happening in the garage which leads to poor cust svcs. When I was there I saw a number of people getting frustrated and leaving out of frustration. With all the mechanics in Brooklyn, try to find a local mechanic that you trust, don't let yourself get suckered into going there just because of the name.
Read more at brooklyn.citysearch.com
Read more at brooklyn.citysearch.com
Reviews
taz1976
taz1976
First To Review
cmdobbelaere
cmdobbelaere
Wednesday, March 11, 2009
I got great service
I don't understand the previous reviews because I found these guys to be really nice and sweet. I approached the store with trepidation because of the review I saw when I was looking up stores online, and only went there because it was the nearest and I had a slow leak in my tire and didn't want to drive to another store. All three counter reps were nice, fast and competent. And I am glad I purchased road insurance on my tires when I bought them so the replacement didn't cost me. It was really appreciated since I was planning on driving home for Christmas and AAA wouldn't come change my tire (it was on ice, big surprise um it was December). My roommate promised to fix it but bailed on me last minute. I ended up trudging through the snow to get fix a flat and hoping to make it to the store, and hoping it wouldn't cost too much or that I wouldn't ruin the rim. A newcomer to Brooklyn (I moved here a year ago), I experienced the worst of attitudes that day and expected all sorts of drama when I went into the store but like I said they ended up being really nice.
Read more at brooklyn.citysearch.com
I don't understand the previous reviews because I found these guys to be really nice and sweet. I approached the store with trepidation because of the review I saw when I was looking up stores online, and only went there because it was the nearest and I had a slow leak in my tire and didn't want to drive to another store. All three counter reps were nice, fast and competent. And I am glad I purchased road insurance on my tires when I bought them so the replacement didn't cost me. It was really appreciated since I was planning on driving home for Christmas and AAA wouldn't come change my tire (it was on ice, big surprise um it was December). My roommate promised to fix it but bailed on me last minute. I ended up trudging through the snow to get fix a flat and hoping to make it to the store, and hoping it wouldn't cost too much or that I wouldn't ruin the rim. A newcomer to Brooklyn (I moved here a year ago), I experienced the worst of attitudes that day and expected all sorts of drama when I went into the store but like I said they ended up being really nice.
Read more at brooklyn.citysearch.com
Pros: nice staff, easy parking, service
Cons: none
Recommended: Yes
boobalette
boobalette
Thursday, August 23, 2007
INCOMPETENT CUSTOMER SERVICE
The ppl there are unprofessional and unhelpful. I needed them to fax a copy of my receipt to an insurance company and it took 2 DAYS. I was left on hold for over 10 MINUTES and received the runaround the 1st day. It was ridiculous, all for a task that takes 5-7minutes to complete.
Read more at brooklyn.citysearch.com
The ppl there are unprofessional and unhelpful. I needed them to fax a copy of my receipt to an insurance company and it took 2 DAYS. I was left on hold for over 10 MINUTES and received the runaround the 1st day. It was ridiculous, all for a task that takes 5-7minutes to complete.
Read more at brooklyn.citysearch.com
Recommended: Yes
taz1976
taz1976
Wednesday, June 15, 2005
Poor Customer Service
This location has terrible customer service. It takes forever to reach a cust svc rep, and the front end has no idea what is happening in the garage which leads to poor cust svcs. When I was there I saw a number of people getting frustrated and leaving out of frustration. With all the mechanics in Brooklyn, try to find a local mechanic that you trust, don't let yourself get suckered into going there just because of the name.
Read more at brooklyn.citysearch.com
This location has terrible customer service. It takes forever to reach a cust svc rep, and the front end has no idea what is happening in the garage which leads to poor cust svcs. When I was there I saw a number of people getting frustrated and leaving out of frustration. With all the mechanics in Brooklyn, try to find a local mechanic that you trust, don't let yourself get suckered into going there just because of the name.
Read more at brooklyn.citysearch.com
Cons: Poor Cust Svcs, Iresponsive mgmt, poorly organized
Recommended: Yes
Business Details on Sears Roebuck & Company
BRANDS
Bridgestone, Kyb, Sumitomo, Falken, Dunlop, Goodyear, Bridgestone, Khumo, Falken, AC Delco, Michelin, Kumho, General Tire, General Tire, Dunlop, Michelin, Interstate, Motorcraft, Interstate, Sumitomo
PRODUCTS
Struts, Tires, Brakes, Belts, Steering
SERVICES
Struts, Oil Changes, Wheel Alignment, Front End & Steering, Alignments, Brake Service
OTHER
Certified Technicians
CHAINS_FRANCHISES
Goodyear
Phone Numbers:
Primary Phone: (718) 473-0263, Secondary Number: (800) 383-4814, Secondary Number: (718) 941-4321
Hours Open
| 7 days a week | Evening |
| Saturday | Open |
| Sunday | Open |